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1. I am new to UOB Kay Hian. How do I get started?

Under SGX guidelines, clients must come in person to our office to open a trading account. Our counter services are located at.

Head Office
  8 Anthony Road, #01-01, Singapore 229957 MAP
  (Next to Newton MRT Station Exit B)
  Mon to Fri   8:30am - 6:00pm
  Closed on Sat, Sun and SG Public Holidays
Investor Centres
  Bedok MAP
  Block 214, Bedok North
  Street 1, #01-187,
  Singapore 460214

  Jurong East MAP
  Block 134, Jurong Gateway
  Road #01-311,
  Singapore 600134

  Raffles Place MAP
  39 Circular Road,
  Singapore 049395

  Mon to Fri   9:00am - 6:00pm
  Closed on Sat, Sun and SG Public Holidays

Alternatively, you can also visit any of the UOB branches or Invest Shops during their banking hours. 

Clients who are unable to come down personally to our office to sign the account opening application form, may have his/her identity verified by one of more additional processes. Examples of such verification procedures include, but are not limited to, one or more of the following means (as issued by SGX guidelines):

Accepting account opening forms that are certified by:

- Justice of Peace, public notaries, lawyers

- UOB branches (only if applicant holds a UOB account)

Please bring along the following documents:
Citizenship   Documents Required
For Singapore Citizens

- Identity Card (Pink)
- Income Documents

For Singapore PR    - Identity Card (Blue)
- Income Documents
For Malaysian Citizens 

- Valid Passport or Malaysian Identity Card
- Work Permit/Employment Pass (where applicable)
- Income Documents
- Proof of Residential Address* (Within the last 3 months)

For Other Foreigners

- Valid Passport
- Work Permit/Employment Pass (where applicable)
- Income Documents
- Proof of Residential Address* (Within the last 3 months)

* Proof of residential address:-  Documents such as bank statement, income tax assessment, property tax bill, telecommunication bill or utilities bill.
2. I already have an account with UOBKH. How do I gain access to trade on the UTRADE Trading Platforms?

Download the Online Trading Account Application form, complete and mail it to:

UOB Kay Hian Private Limited
Client Services Department
8 Anthony Road
Singapore 229957

Alternatively, you can contact the Client Services at +65 6536 9338 during operating hours or your Trading Representative for assistance.

Your user ID and password will be sent to you in 2 separate mailers once the application is approved. 

3. How long does it take to process the application?

For existing clients, it takes an average of five working days upon receiving your completed forms. For new clients, it takes five working days once your CDP and other relevant accounts are opened.

4. What is the W8-BEN form (for trading in US)?

The W-8BEN form refers to the Certificate of Foreign Status of Beneficial Owner, and is required for non-US citizens and residents. 

Existing clients should complete (including the W-8BEN portion) and mail the Online Trading Account Application form to:

UOB Kay Hian Private Limited
Client Accounts Department
8 Anthony Road
Singapore 229957

New clients are required to visit our office to open a trading account.

As these forms expire at the end of the third succeeding calendar year, we will inform clients to resubmit these forms every three years.


1. US citizens and residents are restricted from trading in the US market through UOB Kay Hian, due to NASD regulatory policy. Should your citizenship/residency change from non-US to US, you are required to notify us immediately and close your account.
2. Likewise, should your citizenship/residency change from one non-US country to another non-US country, you are required to resubmit the W-8BEN form.

3. Submission of the W-8BEN form does not exempt clients from the withholding tax imposed on dividends/interest.
5. How to update my address?

If you are a registered user of CDP Internet Access, you can do a real-time update of your address under "My Profile" after logging in to your CDP account.

Or you can print and complete this form, and mail it back to us.

6. I am new to Online Trading. How can I learn more about the UTRADE Trading Platforms?

We conduct monthly online trading education workshops throughout the year to share tips on how to best utilize the UTRADE Trading Platforms.
Click here to register

User Guides
Refer to our user guides for step-by-step instructions on navigating the UTRADE Trading Platforms.


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Whilst care and effort has been taken to ensure the accuracy of the information provided herein, UOB Kay Hian Pte Ltd does not warrant the information expressed or implied is absolutely true, correct, timely or fit for any particular purpose or use. We are not liable for any loss or damage arising from the use of this information. Use of this site may involve the electronic transmission of personal financial information. Using this site is consent to such transmission of this information; such consent is effective at all times when using this site. UOB Kay Hian Pte Ltd utilizes 128-bit browser encryption as a security standard. Usage of UOB Kay Hian Internet Trading constitutes agreement of the Terms and Conditions Governing Internet Trading. Please read it carefully before you invest. Certain information displayed on this site are links from public domain sites; if we have in any way violated any copyrights and other proprietary rights, kindly inform us immediately and we will remove the indicated content from this web-site.

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