Please note that our Counter Services will now be available by appointments only.
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Head Office

8 Anthony Road #01-01
Singapore 229957

8.30am to 5.30pm
(Monday to Friday excluding public holidays)

Night Desk (US trading)

10.00pm to 2.00am (Standard Time)

9.00pm to 1.00am (Daylight Saving Time)

Data Protection Officer

+65 6536 9338

Complaint / dispute Handling

You can lodge a complaint / dispute via Upon receipt of your complaint / dispute, we will acknowledge your case within 1 business day followed by a investigation. A resolution shall be communicated to you within 7 business days from the acknowledgement date. In the event more time is required to resolve your case, we will notify you of the new timeline and provide you with an interim status update (where applicable).

Head Office (Newton)

8 Anthony Road #01-01 S229957 (Next to Newton MRT Station Exit B)
Tel: +65 6536 9338
8.30am to 6.00pm (Monday to Friday excluding public holidays)