We, UOB Kay Hian Pte Ltd. (Company
Registration No. 197000447W), believe
as it contains important information about what to expect when we collect personal
data about you and how we will
use your personal data.
Of Personal Data
Generally, we collect personal data that is
linked to an individual. For example, an individual’s name, address, phone
number and email address. This is not an exhaustive list and we may collect
other types of personal data from you.
Apart from personal data, we may collect
other types of information which is not linked to an individual and which is
anonymous. For example, the number of website visitors and the number of
website users using a particular service. In this way, we hope to improve our
For Collection, Processing And Disclosure Of Personal Data
Generally, personal data is collected for
the following purposes:
providing a service and / or a product to
legal compliance on our part under
Processing and disclosure
We may process and disclose personal data
with and to group companies or business partners or third party service
providers, for the purposes stated above.
In addition, there may be circumstances
under applicable laws where we are permitted to collect, process and disclose
personal data without your consent. You may obtain more information by
contacting us (see Section 15).
Of Personal Data Overseas
To the extent that we may need to transfer personal
data outside of Singapore, whether to our group companies or business partners
or third party service providers or simply to data storage facilities, we shall
do so in accordance with the Personal Data Protection Act, 2012 (“PDPA”) to ensure
that we provide a standard of protection to personal data so transferred that
is comparable to the protection under the PDPA.
Generally, when we request for personal
data in the course of providing you a service and / or product and you provide
use with such personal data, there is implied consent that you agree to provide
us with personal data in order for us to provide you with the requested service
and / or product.
In some circumstances and as required by
applicable laws, we will seek your express consent when collecting your
personal data. For example, where there are new purposes for the use of your
personal data, we will seek your fresh consent.
In addition, you are able to withdraw your
consent at any time by contacting us (see Section 15).
Not Requiring Consent
We will not sell, rent or otherwise
disclose your personal data to any third party, without your consent except in
the following circumstances:
we may share non-personal, non-individual
information in aggregate form with third parties for business purposes, for
example with advertisers on our website or we may tell our business partners
the number of customers in certain demographic groups who purchased certain
products or who carried out certain transactions; and / or
as permitted under the laws of Singapore.
You are entitled to certain access and
correction rights to your personal data. We may charge a reasonable administrative
fee for this service. In exceptional circumstances, we reserve the right to
deny you access to your personal data and may provide an explanation as
required by applicable laws.
Personal data will be held for as long as
it is necessary to fulfil the purpose for which it was collected, or as
required or permitted by applicable laws. We shall cease to retain personal
data, or remove the means by which the personal data can be associated with
particular individuals, as soon as it is reasonable to assume that the purpose
for which that personal data was collected is no longer being served by
retention of the personal data and retention is no longer necessary for legal
or business purposes.
In order to ensure that your personal data
is current, complete and accurate, please update us by contacting us (see
We have put in place the following security
procedures and technical and organisational measures to safeguard your personal
data: provide details of security measures in relation to the personal data
processed, eg firewalls, browser certification technology, encryption, limited
access, use of passwords etc as appropriate. We will use all reasonable efforts
to safeguard your personal data. However, you should be aware that the use of
the Internet is not entirely secure and for this reason we cannot guarantee the
security or integrity of any personal data which is transferred from you or to
you via the Internet.
on this website, so that you may be aware of the information we collect and how we use it. Such changes to
website. Your continued use of our website will be taken as acceptance of the
more personal data from you or we wish to use or disclose your personal data
for new purposes.
A cookie is an alphanumeric identifier
which we transfer to your hard drive through your web browser when you visit
our website. It enables our own system to recognise you when you visit our
website again and improve our service to you. The
information is used to track visitor use of the website and to compile
statistical reports on website activity. For further information about cookies
visit www.aboutcookies.org or www.allaboutcookies.org. Cookies
may also be used to compile aggregate information about areas of our website
that are visited most frequently. This traffic information can be used to
enhance the content of our website and make your use of it easier. If you wish
to reject our cookie, you can configure your browser to do so. However, in a few cases some of our website features may not
function if you remove cookies from your browser.
If you have agreed to our General Terms
& Conditions or Account Application Form, as the case may be, in the event of
inconsistency between such General Terms & Conditions or Account
or Account Application Form shall prevail.
has been drafted solely in accordance with the laws of Singapore. We
laws of any other jurisdiction and accordingly, you shall not construe this Privacy
Policy as such.